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Several months ago, my laptop just died. I took it to 600Monkeys and was very impressed. They were upfront about what the problem might be and what repair options would cost. A few days later, I received a call that it was fixed. To claim it was ‘fixed’ is an understatement. It runs better than it did when I purchased it. The additional information is very valuable. Impression – 600Monkeys wants you to be very happy. I am. Thank you 600Monkeys!