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The 600monkeys staff that helped me were efficient and professional, as well as friendly and not at all pushy. Alex and Syerra were very helpful with explaining things so I could understand. I brought them a laptop with more than a few miles on the odometer that i was hoping could get a couple more years of life breathed into it. Alex did his thing and presented the facts to me and allowed me to make a decision. I was pleased nobody tried to talk me into anything. Instead I received good advice and an offer to to help me with any future computer needs. I was more than happy to return later that same day with my new laptop for a data transfer of my old hard drive to my new hard drive.