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iMac was giving us trouble. Apple couldn’t get us a genius bar appointment for 4 days from when I called. 600Monkeys got me in that day, diagnosed the issue within minutes and tolerated my kids in their lobby. They replaced the hard drive in less time than they thought it would take and the computer is working better than ever. They installed some new antivirus software, too, and also got all our stuff moved over to a better internet browser, which was very nice of them. We had a lot of data to move and they seem to have gotten it all squared away with no issues. I’ve never had a more pleasant experience with a malfunctioning Apple device in all our years going to the genius bar. I’m sure we’ll use 600Monkeys again for any future computer problems. Thanks!