After a bad experience with HP Support Assistance I decided to take my laptop to 600Monkeys. All I can say is “WOW”. Jim with 600Monkeys not only fixed my computer problems, he took the time to explain things to me in a way that I actually understood. I am very happy with taking my laptop to 600Monkeys. Jim had it back up and running in 2 days, again “WOW”… 600monkeys was not only quick to resolve my issues, they are very reasonable in their costs. Jim and 600Monkeys has a new customer!!!