My computer was not making internet connection so I called my internet provider looking for help. After they indicated their equipment was ok i could not get any further help from them. 600MONKEYS was recommended to me from a friend and neighbor and I was anxious to get back on line to take care of some business. They were very willing to pick up my computer and fix the problem, which was the providers, as soon as possible. I highly recommend 600MONKEYS for any computer problem.